Expired: Helpdesk French – Dutch

by | Aug 1, 2017 | Jobs

Helpdesk French – Dutch

Function :

  • Provides an effective interface between Users and service providers.
  • Assists Users in making more effective use of systems, products and services,
  • Making initial diagnosis of issues and giving clear and concise advice on solutions.
  • Maintains accurate log entries of requests with call/resolution & follow up details.
  • Follows agreed procedures and maintains documentation.
  • Follows agreed procedures and responds to requests by providing information to enable Users to solve their issues.

Skills :

  • Language (fluent): Dutch/French/English, others an asset
  • First experience as helpdesk is an asset
  • Knowledge of Windows 7
  • Knowledge of office
  • Preferable IT based qualification
  • Experience and interest in client hardware & software

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